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GENERAL TERMS AND CONDITIONS OF SALE OF ALDEN BIESEN ZOMEROPERA vzw

  • Tickets are booked at the moment of the internet registration or the telephone booking. Payments can only be done by banktransfer on following account IBAN BE65 7370 1050 0796, BICC KREDBEBB of Alden Biesen Zomeropera vzw, Kasteelstraat 6, 3740 Bilzen. The payment should be made within 7 days. If this term of payment is not respected, the tickets will be put up for sale again. If the tickets are reserved during the period of performances, the amount due should be received on our account at least 2 days prior to the performance.
  • Tickets cannot be exchanged or refunded after they have been dispatched to the customer.
  • The e- tickets will be sent to email adress given by the customer after receipt of payment.
  • If the customer chooses the option of delivery by post (with an additional cost of €2,00 per order) during the reservation procedure, the tickets will be sent to the postal address given by the customer upon receipt of payment.
  • If, during the period of performances, the amount due has not been received on our bankaccount, the tickets can be collected at our welcome desk in Alden Biesen on the date of the performance as from 7.15 p.m. after showing the bankstatement stating the transfer of the amount.
  • The custumer takes part in the performances at own risk and discharges the organisation of any liability for any damages or accidents.
  • The customer expressly agrees to provide correct, accurate, up-to-date and complete information about him/herself as requested on the registration form. Alden Biesen Zomeropera vzw retains the right to suspend or refuse the requested transaction if it has reasonable suspicions that the information provided is incorrect, incomplete or out of date.
    The information can be stored in order to guarantee the good working of its services and to keep the customer up to date of the calendar and activities of Alden Biesen Zomeropera vzw. In accordance with the law of 8 December 1992 concerning the personal privacy, the customer has the right to inspect, correct or delete this information, providing a prior dated and signed written request has been submitted. Subject to a message to the contrary from the customer, details can be put at the disposal of third parties for promotional purposes.
  • The general terms and conditions will come into effect from the moment of their publication on the website. Alden Biesen Zomeropera vzw is at all times authorised to amend the general terms and conditions of sale.
  • Contactinformation : Alden Biesen Zomeropera vzw, Kasteelstraat 6, 3740 Bilzen. info@zomeropera.be. VAT : BE 0473.953.183.


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